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We diagnosed and resolved the issue causing software monitoring tools to report high voltages and clockspeeds at the desktop with 3rd Gen AMD Ryzen Processors and the Windows® 10 May 2019 Update. Our analysis indicates that certain pieces of popular software, which are widely considered to be “low CPU load” applications, frequently make indirect requests for the highest performance and power state from the processor.Third Gen Ryzen is designed to be extremely responsive to requests for higher performance, and this has led to some of the anomalous behavior observed with high voltages and clockspeeds in monitoring utilities. Our solution is to adjust the AMD Ryzen Balanced power plan to address these cases under light loads, without changing the processor’s ability to respond to sustained workloads like games and content creation.
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The solution is immediately available for download in a new chipset driver (version 1.07.29), including an updated AMD Ryzen Balanced power plan that delivers the fix. Users of previous generation AMD Ryzen™ Products do not need this plan, and the chipset driver installer will not provide it.
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So you can see these changes in action, AMD Ryzen Master is also updated with new voltage and temperature reporting methodologies that more realistically demonstrate CPU behavior. Version 2.0.1.1233 (or later) reflects these changes and is now available for download as well.
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Chipset Driver 1.07.29 also contains a beta workaround that resolves Destiny 2 application launch issues. This will ensure Destiny 2 players can immediately get back into the game.
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A more comprehensive solution in the upcoming AGESA 1003ABB is still required for other affected software affected by the same underlying issue. AGESA 1003ABB will appear in production BIOSes when your manufacturer has completed QA testing to ensure stability and reliability. This process typically takes a few weeks.
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We genuinely appreciate the time, reports, and collaboration from the enthusiast community on the topics in this blog. If you are interested in further details, please see the Detailed Brief that can be downloaded from the link below. We love the feedback and look forward to providing more updates in this format as the Ryzen community continues to grow.
