08-05-2019, 06:13 AM
I was involved in an accident thursday, I contacted my insurance company, gave them all the accident details and was put through to another division, help hire who again took all my details, they then pursued a three way call with DVLA to check licence details. To my utter shock & disbelief, the lady at the DVLA said that I was only on a provisional licence & gave me another number to call - the enquiry line. Called the enquiry line and the lady there said that they had never received my full application and I was still on a provisional licence. I am utterly shocked by this. The lady said I would have received a letter six months after my test pass explaining that I hadn't applied for my licence. I never received this letter, but that is probably due to the fact I had applied for my licence.